New mobile money tax hits agents.

A mobile money agent assists customers complete a transfer.

Customers from different walks of life are regularly visible at Amon Gumisiriza’s mobile money kiosk located along Wampewo Avenue. Today is different. It is 11am and Gumisiriza is sitting in his small kiosk waiting for one more person to deposit or withdraw money from their mobile money account.

“There are no customers,” he says when I ask what happened to the queue that I normally find whenever I bought airtime from him.
“Whoever comes here is just complaining about the 1 per cent tax. The transactions I am doing are small. By midday, I could have had five people withdraw at least Shs5m. Today, no one has even sent Shs500,000,” he says.

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